Precertification Specialist, OrthoAlaska, OPA Lake Otis, Full-time

Salary Range: $17.50-$27.00 hourly

Full-time Benefits:

• Complimentary orthopedic and primary care at OPA and PCA
• Medical and dental insurance coverage beginning within 30 days
• Life insurance
• Disability insurance
• 401K
• Profit sharing
• Employee Assistance Program
• Paid time off starting at three weeks per year
• 7 paid holidays per year
• Competitive pay and annual compensation reviews

Schedule: 8:00am to 4:30pm

Your Role at OPA:

As a Precertification Specialist at OPA you will verify medical insurance benefits with third party payers for procedures and services requiring pre-certification and other related functions.

What You’ll Do:

• Providing outstanding customer service to all patients.
• Perform insurance verification and prior authorizations.
• Verify overall health insurance benefits and prepare estimates.
• Educate patients on insurance coverage limits and options.
• Work closely with the billing and other departments providing services.
• As needed compassionately discuss benefits and collect deposits towards procedures.
• Respond timely to requests for benefits, authorizations and estimates for patient requests.

Why You’ll Excel in This Role:

• You thrive in a fast-paced work environment and can handle multiple tasks at once.
• You are familiar with CPT and ICD-10.
• You have pleasant phone presentation and keen organizational skills.
• You have knowledge of primary and secondary coordination of benefits
• You have knowledge or insurance websites, and government program requirement
• You work proactively for the good of the team and its commitment to patient centered care

Required Qualifications:

• One year of customer service, preferably in the medical industry
• High school diploma or equivalent

Preferred Qualifications:

• Two (s) years medical office experience
• Knowledge of insurance and billing processes

At OPA, you will enjoy opportunities for professional growth in a collaborative environment and exposure to a full range of orthopedic care with orthopedic, injury walk-in, and rheumatology clinics, an imaging center, athletic training and physical, occupational and massage therapy.

Core Competencies

- Synergy: Through collaboration & continuation improvement

- Empathy: Through compassion & patient-centered care

- Integrity: Through trust & ethical accountability

- Optimization: Through operational efficiency

Learn more about Orthopedic Physicians Alaska at www.OPAlaska.com.

FLSA status: Non-exempt

Candidates meeting the above skills and qualifications and desiring to be part of a patient-centered, professional environment are invited to apply.

OrthoAlaska is proud to provide equal employment opportunities to all applicants and employees without regard to race, color, ancestry, national origin, sex, sexual orientation, gender identity, marital status, religion, age, pregnancy, protected veteran status, disability, or other protected categories.