Primary Care Associates seeks a highly skilled, dedicated, and professional Health Services Coordinator to join our rapidly growing and dynamic team. At PCA, employees enjoy work-life balance, competitive salaries, and comprehensive medical (with FSA or HSA), dental, life, and disability insurance, as well as profit sharing, 401(k), and paid time off starting at three weeks per year.

Schedule: Monday through Friday, 08:00am-04:00pm

Learn more about Primary Care Associates at www.primarycareak.com.

Ideal attributes

• Considers skillful, customer/patient service a top priority
• Takes ownership for personal growth and development
• Works as a team for the good of the team and its commitment to service
• Embraces excellence, honesty, compassion and respect

Coordinator duties

• Input payment information or other financial data into customer accounts in EHR
• Generate invoices and billing materials to be sent directly to customers
• Work with the OrthoAlaska billing department to identify and correct billing errors
• Maintain workflow and organization
• Utilize accounting software to identify outstanding accounts, inform accounts of any missed/late payments and coordinate payment

Knowledge and skill requirements

• Excellent communication and interpersonal skills
• Professional, personable and caring, and able to help patients feel at ease
• Able to understand medical charts and diagnoses and coding for billing purposes
• Able to maintain a calm demeanor when under pressure
• Able to prioritize multiple tasks and work with a variety of patient care teams
• Skill in operating a personal computer using a variety of software applications and EHR

Required qualifications

• High school diploma or equivalent

Preferred (in addition to required) qualifications

• Bachelors degree in billing, business, or related field OR
• Two (2) years of experience in occupational health or customer service

Candidates meeting the above skills and qualifications and desiring to be part of a patient-centered, professional environment are invited to apply.

PCA values quality, patient-centered care, personal fulfillment through continuous improvement, team development, and community service. We welcome applicants who embrace our same core values and possess a daily renewed attitude of excellence.